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CAI-MN November Seminar 2015
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When Things Go Bad for Properties: Hazards and Emergencies in the Community

When: Tuesday, November 10
8:00 am to 1:00 pm
Where: Minneapolis Marriot Southwest
5801 Opus Parkway
Minnetonka, MN  55343

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These education sessions are designed for managers to learn about the latest topics in community management and provide a way for them to receive continuing education credits. It is also a great opportunity for networking and the perfect chance for business partners to meet with managers and share their knowledge with the top professionals in the industry.

When Things Go Bad for Properties: Hazards and Emergencies in the Community

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Agenda | Speaker Information | Credentials


– $45 for members
– $55 for nonmembers


8:00 a.m. Registration & Networking
8:15 a.m. Welcome
Nigel Mendez, CAI-MN Education Committee Chair
8:30 a.m.


Questions & Answers on Mold and Water Claims
Cian Chase, President of Emergency Services, Paul Davis bio

Mold is often one of the most misunderstood types of property damage. We explore the fundamentals of water damage mitigation and mold remediation and how these two trades are intertwined. This course often discusses the specific questions and experiences of the attendees.

  1. Understanding of the fundamentals of interior mold growth, including how and why it forms, the risks it poses and the appropriate steps to remove it.
  2. Understanding of the basics of water damage mitigation, including extraction, drying equipment and mold prevention. 
  3. Understanding of their own personal experiences involving interior water and/or mold damage.
10:00 a.m. Networking Break
10:15 a.m.


Bed Bugs on a Budget: Exploring Successful Business Models for Multi-Family Housing
Jeremiah Riopel, Plunkett's Pest Control  bio

This presentation will contain information on the bug's biology, behavior, and control. Also, preventative inspections will be discussed along with successful implementation of these programs.

  1. Become familiar with the “do’s and don’ts” for managing a Bed Bug infestation
  2. Become familiar with the bug’s biology
  3. Become familiar with not just a single unit, but how to manage a property’s infestation
11:00 a.m.


Elder Law Issues for Condominium Associations
David Rephan, Partner, Chestnut Cambronne bio

As owners age, associations face increasing pressure to deal with elder law issues. We will review common issues and possible responses.

  1. Attendees will be able to spot elder law issues common to condominium associations
  2. Attendees will be able to review available resources
  3. Attendees will learn when and how to ask for help.
11:45 a.m. Networking Break

Lunch & Programming

Fire Department Response to Emergencies - What and How We Do It
Mark DuCharme, City of East bethel Fire Department | bio

This presentation will cover how the fire department responds to emergencies. There is an expectation of both the responders and the reporting party on how to handle emergency response. It will also expand on more than just the fire emergencies with disaster planning and real life scenarios.

  1. Attendees will have an awareness of how Public Safety Officers response to your emergency and why "SO MANY' come
  2. Attendees will understand the expectations of emergency responders and what we need from the reporting parties.
  3. Attendees will Have an awareness of the services that the modern day Fire Service can provide
  4. Attendees will understand where to start in your planning for emergencies and disasters
1:00 p.m. Adjourn

Speaker Bios

Thomas Carlson

Cian Chase, President of Emergency Services, Paul Davis

Cian Chase is the owner of Paul Davis Emergency Services of Bloomington/Richfield. He is responsible for project coordination, estimating and sales, business development, continuing education to insurance industry, marketing, coaching, and public relations.  (May 2010 to present)

Cian is experience both in the field and behind the desk; Cian has learned the ropes of the insurance restoration industry as he helped build the Paul Davis brand in the Twin Cities from the ground up. Cian has had experience in every role on the emergency mitigation side of the business. Cian began as a team of 1, producing the jobs, writing the estimates, communicating with the insurance carrier and collecting payments. Now he manages 3 mitigation teams that service the Twin Cities and surrounding area.

Cian has taught over a dozen continuing education courses since 2011. He specializes in bringing his real world experience to the classroom and is able to provide endless stories from the field which make for a more lively, captivating continuing education experience.

Cian Graduated from the University of Minnesota-in Political Science (2008). He is certified by the IICRC in Water Mitigation, Fire Restoration, Applied Structural Drying and Mold Remediation.

NIgel Mendez

Jeremiah Riopel, Regional Manager, Plunkett's Pest Control 

Jeremiah Riopel began his career in Pest Control with Plunkett’s in 2005. He started out as a Multi-Housing Technician servicing apartments, condos, and townhomes in Plunkett’s Multi-Housing Division. He was promoted to Heat Division Supervisor in 2010, and then Regional Operations Manager of their Multi-Housing, Heat, and K9 divisions in 2012. Prior to heat becoming available to Plunkett’s in 2008 Jeremiah performed hundreds of conventional Bed bug treatments. He has since performed thousands of heat treatments in all kinds of facilities. He performs many training presentations per year for clients and staff and has also spoken at the Global Bed Bug Summit in Denver. He has never brought Bed bugs home from work!

Fred Krietzman

David A. Rephan, Partner, Chestnut Cambronne

David Rephan is a partner at Chestnut Cambronne. In his 21 years of practicing law, he has focused primarily in the areas of elder law, disability law (including special needs trust law), government benefits law, and veterans law. He has successfully litigated class actions and individual actions on behalf of government benefits recipients. David has also participated in successful legislative initiatives to increase the rights of persons appealing to the Minnesota Department of Human Services, as well as other rights of government benefits recipients. David is a native of Charleston, South Carolina, and has lived in the Twin Cities for over 18 years. David lives in St. Paul with his partner Jason and daughters Sarah and Rose. He received his B.A. from Yeshiva University in New York City, and his J.D. from Touro Law School in Central Islip, New York. David is a member of the National Academy of Elder Law Attorneys, and the Minnesota State Bar Association Probate and Trust Law and Elder Law sections. He has also taught at numerous legal and community education seminars.


Mark DuCharme, Fire Chief, City of East bethel Fire Department

Public Service:

36 years in the Fire Service
15 years as Fire Chief
7 years as a Certified Emergency Manager
10 years as Municipal Safety officer


National Fire Academy, Emmitsbug, MD
Emergency Management Institute, Emmitsburg, MD
Metropolitan University, St. Paul, MN
Anoka Ramsey College, Coon Rapids, MN
Minnesota BCA, Cause and Origin Investigation


Firefighter III
Fire Instructor
Fire Inspector
Licensed Minnesota Firefighter


Disaster Analysis
Consulting Company;
Emergency Management
Premise Safety
Disaster Management

Professional Credentials & Real Estate Credits:

Professional Credentials:
All CAI-MN events qualify toward earning and maintaining your professional credentials (CMCA, AMS, PCAM, etc.). Visit the Professional Credentials webpage to learn more!

Real Estate Credits:
CAI-MN submits application for Real Estate Credits with the state of Minnesota for each educational program.

Admission to all CAI-MN events requires advance registration either by mail, online, or in person. Individuals will not be admitted to an event without payment. Failure to attend an event does not constitute a cancellation of event registration and you will be charged for registering.


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