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2013 Vision Awards — Above and Beyond Award Nominees
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Above and Beyond Award Nominees

Nominee Number

A1

Describe the accomplishment(s) related to the award category and include the activities that lead up to the accomplishment(s). Please include the actual and measurable results achieved.

The first time I met Nominee, Nominee scared the heck out of me. Who was this grouchy, aggressive crazy Nominee and why won’t he leave us alone? I didn’t like Nominee and Nominee didn’t like me. All Nominee did was point out everything we did wrong and then Nominee was back doing it again the next day and the next. Even worse, Nominee went and researched everything I told Nominee and came back with hard questions that dug into the details of our work. I prayed that Nominee would get tired of persecuting me and just go away!” I know I wasn’t the first or last person to feel that way. This may be a funny way to start a nomination for “Going above and Beyond”, but 16 years later, Nominee is still there and hasn’t gotten tired of fiercely advocating for his association. Nominee deserves to win the “Above and Beyond” Vision award for four reasons: tenure, hard work, accountability, and selflessness leadership.

What were the measurable benefits from this accomplishment? Examples include large capital improvements, savings to the association, etc. Please include any recognition you received from a board, homeowners, and developers, if applicable.

Tenure: Nominee was elected to the board of directors at Company HOA. in the mid 90’s. Over the years, he has held most of the different officer positions at different times. The property consists of 32 four-plex buildings located in Plymouth, built in the 1980’s. Over his tenure on the board they have dealt with 2 large storm claims resulting in insurance settlements, a couple Special Assessments, a serious slip/fall injury, and a multi year exterior renovation along with the usual litany of community living issues. In a day and age when it is hard to get anyone to show up at a board meeting, 16 years is going Above and Beyond.

Some people attend board meetings for the social aspect as much as for any other reason. Nominee has never attended the board meetings for the fun of it. He has always been willing to dig in and do the work nobody else wanted to do. Interviewing contractors, keeping records, researching options, writing letters, making phone calls, and communicating with homeowners are just some of the many tasks he willingly takes on each decade. Hardwork: Nominee has always taken the long term view. He does not accept shortcuts or band aids. He believes in researching what the “right” way to do things is and then illustrating the benefits of doing things the right way vs. the easy way. He would rather push through a painful Special Assessment to make repairs the right way than chose the easy band aid solution, which works within the budget but doesn’t fix the root problem. Nominee is always willing to do the research to learn what is the best way to accomplish Company HOA goals. At Company HOA, the exterior siding had been left too long in between paint coats and as a result, the siding would not hold paint. Nominee explored many options. Nominee started with online research and then Nominee talked with experts regarding residing, vs. repainting vs. sandblasting and then repainting. At first, he was a proponent of residing with vinyl. Nominee did a cost benefit analysis of the long term costs vs. life expectancy and factored in the insulation or R Values of the different options. He eventually chose sandblasting and painting with an extended labor and materials warranty. He felt it was the best combination of benefits and actually addressed the cause of the problems. Nominee supported and argued for the Special Assessment that eventually passed and was used to fund the renovation. Accountability: It was apparent on day one that Nominee could be hard to work with. Nominee struggles with Minnesota nice.

Over the years, I came to appreciate that he would both criticize me and defend me depending on which I deserved, (or earned). Nominee would criticize me directly when we didn’t do as we should but he would then stand up for us when we did do things correctly. His direct approach is not common and can be very valuable. Too often committee members tend to “Group Think” and “make nice.” Nominee could be counted on to tell the truth even when it was uncomfortable. I came to realize with Nominee it wasn’t personal. He was always willing to go above and beyond for the association. Nominee holds each of us accountable for our actions, decisions and performance. He also has a great memory and is quick to remind us of what we did or said a year or decade ago. This sounds like a burden not a blessing, but the special part of Nominee is that he holds himself to the same standard. When he makes a mistake, he admits it. When we push for one outcome and we are right, he will give us credit. When we do a good job, he will remember it. When we do what seemed like the right thing at the time based on all available information and years later it turns out to be wrong, Nominee will defend the reasonableness of the decision and view it as a learning experience.

Was there anything about the accomplishment(s) that exceeded the normal course of everyday responsibilities/services?

Nominee does not expect perfection from any of us. He accepts that we will all make mistakes, but he expects that we will work hard to get better and learn from our mistakes. We have been called to task for mistakes made and he has worked with us to explore ways to improve. Later, he will remember what was done incorrectly by whoever and encourage us to not repeat the same mistakes. This applies to himself as well. The first year of the exterior renovation, the contractor and association had agreed to try to save some money by only sandblasting parts of the siding. The result did not deliver the best appearance. Nominee remembered that it was a mutually agreed upon attempt to save money and accepted partial responsibility for the association. The following year, he agreed to pay the increased price for a more complete job in order to achieve a better looking result.

Why does this individual deserve recognition? Please include any additional considerations.

Selfless leadership: Nominee does not care about prestige or recognition. He would admit that leadership can be costly to one’s popularity. As a result, Nominee could be a staunch ally on one issue and then a road block on the next issue and it didn’t matter if you were his friend or not. Sometimes this ruffled some feathers when he would tell a homeowner or board member that they were wrong or acting unreasonable. He wasn’t in a leadership position to make friends or to lead from behind. Nominee focus was to serve the association and to act as a good steward for their money and assets. Traci Lehman of Cities Management experienced this first hand. When HOA hired Cities, Nominee researched and called references for each of the management companies. When he arrived at his decision to support hiring Cities, he became an advocate for hiring Cities. Once they were hired however he expected them to fulfill everything they had promised in the sales process. He appeared to become a critic instead of an advocate. Over the years, Traci and Cities Management won over his support and trust. At the same time, they grew to be able to trust Nominee to work hard and support them even if they made a mistake. In the end, Nominee never was an advocate for Cities or against them, he was only interested in doing what was best for the association. His actions could be predicted by what ever was best for the association. Leadership is not about recognition and being the boss. It is about service to the community. Nominee has exemplified this over the past 16 years. He is always willing to make the lists, do the inspections, maintain the records, etc. Nominee is not in this for himself. His over riding goal is the betterment and stewardship of the association and the association’s resources. At one point, Nominee started writing and distributing a newsletter to all of the homeowners. The purpose was to update them on board decisions and policies. The newsletter didn’t make everyone happy, but nobody disputed the veracity and accuracy of the content. Mr. Nominee exemplifies servant leadership in his efforts for the association. 6 years after I met him, he no longer scares me. He is one of the most trustworthy board members I have ever worked with. I can always trust that he will work hard, hold everyone accountable and follow through. I can trust what he says and do not have to worry about feelings or politics. Nominee has been going above and beyond for Company for 16 years and hopefully for a long time in the future.

Complete Judging Form for this Nominee

Nominee Number

A2

Describe the accomplishment(s) related to the award category and include the activities that lead up to the accomplishment(s). Please include the actual and measurable results achieved.

I had the pleasure of working with Nominee and her client, the Fox Creek Estates Association, Inc., in a construction defect lawsuit against the declarant and general contractor for the property. The Fox Creek case involved a 4-unit townhome building. The building is built onto a steep slope. The building's rear elevation faces the slope. Each of the building's units features an elevated four-season porch on the rear elevation. These season porches were supported by posts anchored on concrete footings embedded in the slope. The homeowners in the building reported problems with excessive settlement of the four-season porches. The settlement caused significant damage to their units, including cracked drywall, inoperable windows, and inoperable doors. Nominee spearheaded the investigation of these problems. She retained an engineer to investigate the cause of the settlement. This investigation revealed that the footings for the four-season porches were undersized. As a result, they were incapable of supporting the weight of the four-season porches.

Left uncorrected, the four-season porches would eventually collapse. Nominee then helped us bring a claim against the developer and general contractor on behalf of the Association. With her effort and help, we were able to recover enough money for the Association to make the appropriate repairs to the property to ensure that the four-season porches are stable and that all of the interior damage is repaired. Nominee went above and beyond the call of duty. Not only did she keep all of the homeowners informed about the problems, she also personally took it upon herself to work with engineers and attorneys to diagnose the problem and come up with a solution. And after that solution was found, she personally worked with the repair contractors to make sure that the repairs were done. I have worked with literally dozens of property managers over my career. Very few have exhibited the drive, energy, and commitment to their clients that Nominee showed in this matter.

What were the measurable benefits from this accomplishment? Examples include large capital improvements, savings to the association, etc. Please include any recognition you received from a board, homeowners, and developers, if applicable.

See above.

Was there anything about the accomplishment(s) that exceeded the normal course of everyday responsibilities/services?

 

Why does this individual deserve recognition? Please include any additional considerations.

See above.
Complete Judging Form for this Nominee

Nominee Number

A3

Describe the accomplishment(s) related to the award category and include the activities that lead up to the accomplishment(s). Please include the actual and measurable results achieved.

To say that Nominee is a dedicated resident of Company is an understatement. Nominee served on the Jonathan Board of Directors from 2008–2011, three of those years as Board President. Nominee also acts as a troop liaison for Boy Scout Troop 589, of which Jonathan has been a Charter organization sponsor for 40 years. He has helped many scouts’ present Eagle Scout project ideas to the board and himself assisted in several service opportunities with the troop. Some of those projects have included Jonathan’s Spring and Fall Cleanup days.

What were the measurable benefits from this accomplishment? Examples include large capital improvements, savings to the association, etc. Please include any recognition you received from a board, homeowners, and developers, if applicable.

In 2012, Nominee’s volunteer community involvement continued in various other ways. Two lawsuits were brought against the Jonathan and the need for a Board appointed Litigation Committee arose. Nominee offered his broad knowledge of recent Board service and acted once again as a liaison between Gassen management, the Jonathan Board of Directors, and Hellmuth & Johnson (Jonathan’s legal counsel). His insight and testimony during a bench trial, all proved to be invaluable and led to favorable outcomes for the association.

Was there anything about the accomplishment(s) that exceeded the normal course of everyday responsibilities/services?

Jonathan Association also amended their bylaws twice over the past year during separate Special Meetings. Nominee, in his wisdom and insight, saw a stronger foundation and future for Company with these By Law changes and made sure to ‘do his best’ to ensure they passed. He chaired the Board appointed Special Meeting Committee and led the ‘get out the vote’ effort. He personally mailed several communications encouraging homeowners to turn in their Proxy vote if they couldn’t attend the meetings in person. His efforts in large part contributed to all amendments passing and the future of Company is looking much brighter - due to neighbors like Nominee, who care and give their very best!!

Why does this individual deserve recognition? Please include any additional considerations.

 
Complete Judging Form for this Nominee

Nominee Number

A4

Describe the accomplishment(s) related to the award category and include the activities that lead up to the accomplishment(s). Please include the actual and measurable results achieved.

Please consider the Company On-site Management team, Nominee for the Vision Award. Nominee and Nominee do not just work at our association, they take ownership of our large complex. They work individually and together; a force to be reckoned with. Nominee not only cleans and polishes all four buildings but, has taken on invaluable responsibilities that include but are not limited to:

  • Obtaining computer software skills so that our office, our records and communiques are accurate and efficient.
  • not repeat the same mistakes. This applies to himself as well.
  • The people person that she is, she watches out for our residents, communicates the rules and regulations, and effectively conducts an important new resident check-in process.

What were the measurable benefits from this accomplishment? Examples include large capital improvements, savings to the association, etc. Please include any recognition you received from a board, homeowners, and developers, if applicable.

Nominee tends to do more of the involved physical/mechanical projects. Some of his accomplishments include but are not limited to:

  • Obtaining his boiler license and monitoring our boilers.
  • Applying previous landscape experience to our grounds, trees, holiday applications and summer planting.
  • When our buildings or property are need of a major project, he is the first person the Board consults prior to contacting a vendor.
  • In addition, he keeps a Handyman policy which is a great resource to our residents.

It is said that everyone is replaceable; however, Nominee may be the exception. They are invaluable to our Association and much appreciated by everyone!

Was there anything about the accomplishment(s) that exceeded the normal course of everyday responsibilities/services?

See above.

Why does this individual deserve recognition? Please include any additional considerations.

See above.
Complete Judging Form for this Nominee

Nominee Number

A5

Describe the accomplishment(s) related to the award category and include the activities that lead up to the accomplishment(s). Please include the actual and measurable results achieved.

Nominee has been Board President for several years now. She’s seen several revolutions of Board members, several Property Managers, economy changes that have affected our Association, State Law changes that have effected how the property is managed now and going forward, etc, etc… Through all this, she has remained flexible, developed new skills, and learned more than she ever wanted know about, insurance, foreclosures, MN state law and governing documents.

What were the measurable benefits from this accomplishment? Examples include large capital improvements, savings to the association, etc. Please include any recognition you received from a board, homeowners, and developers, if applicable.

She has acquired a thankless job and worked as though she was paid. She has had to the job of others when they did not. She did this by tracking delinquencies, she learned the foreclosure process and tracked those, and she has tracked directives. Along with these and everything else she does, there is 100% more work that can’t even be described. She just doesn’t seem to miss a beat and with this she has made the jobs of the rest of the Board members easy.

Was there anything about the accomplishment(s) that exceeded the normal course of everyday responsibilities/services?

 

Why does this individual deserve recognition? Please include any additional considerations.

Over the past few years, Nominee has acquired a serious and chronic health condition. Even through this, she works tirelessly for the Association, the Board, and the Property Manager. She is a great resource who has gained a ton of knowledge; she has become an invaluable part of the Board. Unfortunately, the Association cannot pay her but, perhaps she can gain some compensation through recognition by the Vision Award. The Company Board of Directors wishes to recognize and thank Nominee, our Board President through the Vision Award.
Complete Judging Form for this Nominee

 

 

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