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|MCL May/June 2014 - Expectations on Opening Day|
Expectations on Opening Day
by Jewel Pickert, Conflitel Resolutions, LLC
Some years ago I attended a Twins game at the Metrodome (yes, that long ago). I was intrigued by the efficiency of the personnel, both on the business side as well as on the field. It ran like a well-oiled machine: fans were given easy instructions on where to sit, were instantly provided with concessions, and at the end of the game, crews immediately started to clean up, signaling that it was time to leave. Mission accomplished.
Although it is non-profit, an association is also a business. Every time new officers join the board, it’s just like Opening Day, where a new dynamic may alter previously held expectations as well as add new interpretations to the mix.
How do you practice to make that into a home run?
You’re likely thinking, “That’s fine for baseball players. They’re paid. I’m not. I have other responsibilities.” As a board member, if you want your property values to increase, you will treat the association as a business and strive to make it the best it can be.
When everyone reins in their expectations and focuses on the main goals of running their business, synergy may result. Synergy can produce new and better ideas. It can also set a team up for a home run on Opening Day.
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